BackOnce a year, something powerful happens across arrivia:
Teams from around the world come together to reflect, realign, and reimagine what’s possible.
Our recent Global Employee Summit brought together hundreds of arrivia team members from every function, region, and business line. It wasn’t just a conference—it was an opportunity to pause, look ahead, and recommit to the spirit that fuels us: building extraordinary travel loyalty experiences for millions of members worldwide.
Learning From the Year Behind Us
Through keynotes, innovation workshops, breakout sessions, and cross-team collaboration, we uncovered what worked, celebrated our successes, and challenged ourselves to ask “What’s next?”
We shared customer and partner wins, spotlighted record performance, and highlighted the momentum created by teammates across loyalty, technology, marketing, service, and product innovation.
Realigning for the Future
As we look toward the year ahead, our focus remains centered on:
- Delivering more value for our members and partners
- Building technology that makes travel easier, smarter, and more rewarding
- Innovating through curiosity, creativity, and continuous improvement
- Investing in our people with opportunities to learn, lead, and grow
Every voice in the room helped shape where we’re going—from product and engineering to partner services, sales, customer care, operations, and more.
Welcoming Bon Voyage Travel
As we kick off 2026, we’re excited to announce the newest addition to the arrivia family: Bon Voyage Travel, a luxury and tailored travel agency with a 40-year legacy of trusted expertise.
This acquisition marks another milestone in arrivia’s growth—expanding our footprint, deepening our travel capabilities, and delivering even more curated options for our members and partners. Bon Voyage Travel brings decades of premium travel planning experience, and together we will unlock new ways to serve travelers seeking personalized support, expert guidance, and unforgettable journeys.
Living Our Values
Throughout the summit, one theme rose to the top:
Our values aren’t just words. They shape how we show up every day.
Win Together. Stay Curious. Own It. Keep It Real.
We saw these values in action—across brainstorming sessions, hallway conversations, peer recognition moments, and bold discussions about the road ahead.
Building a Culture of Possibility
With the alignment created at our summit and the momentum we’re carrying into the new year, we’re stepping confidently into 2026 with:
- A bigger vision
- Expanded travel capabilities
- A powerful technology platform
- And a global team ready to build what comes next
As the video from our summit reminds us:
Once a year, arrivia teams from across the globe come together.
To reflect… realign… and reimagine the future of travel loyalty.
Guided by our leaders.
Driven by our values: Win Together. Stay Curious. Own It. Keep It Real.
Together we’re building a winning culture.
With shared purpose and a united global team, we are ready to shape the next chapter of arrivia—and we can’t wait to take our members, partners, and new teammates along for the adventure.
Here’s to the year ahead, and everything we’ll create together.
