Arrivia wins five Perspective Magazine Awards at the 2022 Global Networking Experience (GNEX) Conference, one of the premier timeshare and travel club conferences; the Perspective Magazine Awards recognize companies’ leadership and excellence throughout the vacation ownership industry.
Members of our resort and timeshare business development team (pictured from left to right above: Ross Crowder, Jack Waller, Joe Iglesias, Ashley Wilson, Bryan Huskey, Huw Powell, Dori Carlson) were on hand to receive the awards. Arrivia was recognized as a distinguished leader in five out of 28 categories, winning the award for Best Customer Service (arrivia and Westgate); Best Business Product (Direct Booking); Best Industry Leader (Chris Cole); Best Print Media (Westgate Travel Magazine); and Best Place to Work: Best Business Product: Direct Booking Our new dynamic pipeline connection feature that allows us to directly connect into the CRS systems of our hotel and resort partners, supporting their unique rate codes and promotions to drive more direct bookings and revenue at a time when new revenue is critical for travel recovery. Best Customer Service: Arrivia and Westgate Recognizing our Westgate agents and our partner, Westgate, this nomination featured the work of our agents who are held to the highest of standards, with combined NPS scores of 55.4, while the travel industry average is 23.3. Best Industry Leader: Chris Cole Recognizing Chris as an exceptional leader with a commitment to drive excellence, the nomination highlights the recovery initiative to deliver new engagement models for our partner programs, establish new products and enhance the value delivered to members. Best Print Media: Westgate Travel Magazine Highlighting arrivia’s Marketing Team who put the power of print to work by creating a new and unique Travel Magazine concept, leveraging print exclusively for operational and customer service, and as an inspirational tool to help Westgate members plan and book travel. Best Place to Work This is the second consecutive year that arrivia takes home the Best Place to Work award, recognizing the HR Team’s efforts in laying the foundation for our work environment, training, career advancement, atmosphere, team building, pay and benefits, personal development, management support and more.